The seller application, step by step
What each step asks for and what the statuses mean afterwards.
Step 1: Your account
New to HUGS? Enter your name, email and a password; this creates your account. Already have one? Switch to sign in on the same step. A signed-in shopper skips the password entirely.
Step 2: Your shop
- Shop name: shown everywhere and used to make your shop’s address.
- Category: pick the closest department from the list.
- Description: up to 1000 characters about what you sell.
- Website: optional; a bare domain like example.com is fine.
Step 3: Review and submit
Check the details, accept the seller agreement if HUGS shows one, and submit. You land on a confirmation page with a link to manage your shop.
Statuses
- Awaiting approval: set the shop up in your admin and press “Request approval” when the checklist is complete. Nothing is public yet.
- Approved: your shop and published products are live on HUGS.
- Inactive: you (or the marketplace) deactivated the shop. It is hidden from HUGS but nothing is deleted; a pause you set yourself can be lifted from Your marketplace in the shop admin at any time.
- Not approved: the application was declined. Seller admin access is blocked; contact the marketplace about the decision.
- Suspended: the shop stops selling and seller admin access is blocked until it is reinstated. Individual products can remain disabled after shop reactivation.
Want a second shop? Sign in and apply again from Sell on HUGS; one account can own several shops. Each application is reviewed on its own.